Find all the information about how we store and use your data – and how you can access or revoke our rights to it – below.
Swan River Seaplanes collects and stores your data in order to be able to provide you with our unique seaplane tours.
The data we collect and store will vary depending on how you interact with us and our website. Typically your data will be stored in a few different places.
Although we store your data, we don’t do anything exceptional with it. Data submitted through our contact forms is used to:
Data stored in MailChimp is used to:
Data stored by our booking system is used to:
When you book with us, you are paying through a third-party gateway. This means that we do not store any of your payment details. The only payment information we have on you is how much you spent, and whether it went through correctly.
Please note that if you want to delete any payment information, you will have to contact the payment providers directly. As we don’t store this information, of course we cannot delete it for you.
Cookies don’t have a great deal of personally identifiable information – it’s only data that you have already provided, or that our webserver can see anyway. They just make it easier and faster for the info to be used by the website, and make it possible for data to be passed between different webpages without needing you to log in.
You can block cookies through your browser, but if you do so, you’ll find most of the web just won’t work for you any more – including our website.
Tracking and retargeting pixels
Our website uses the Facebook Pixel in order to see how you interact with our site and Facebook adverts. When you see one of our ads on Facebook moments after you’ve been on our website, that’s because of the Facebook Pixel.
Your data privacy rights
Your rights allow you to ask us to delete any of your info at any time. You also have the right to know exactly what data we are storing on you. If at any time you want to access your data, or have it deleted, just drop us an email at [email protected].
If you ask to have your information deleted, we will put our best technical people on it and remove all trace of you from our systems. It’s as easy as that.
If you have a complaint about any of our collection or storage of your information, in the first instance please contact us at [email protected]. We always strive to make sure we’re giving you the standard of service you want, and your privacy is no exception.
We don’t ever sell or share your details with other people or organisations. Only authorised members of our staff have access to your information, and use it strictly for the purposes of running our business.